Eric Therner

Terms & Conditions

Eric Therner AB - Terms ans Conditions

Our terms and conditions apply to all transactions made on www.erictherner.com. Please carefully read our full terms and conditions before placing your order. The terms may be changed without notice. Changes will apply to any subsequent orders received.

Delivery Information

We ship our products worldwide and all shipping charges are INCLUDED in the price stated on the website. Our estimated delivery time for international orders is 1-2 weeks for products in stock. We will do our very best to deliver goods within the estimated time, however delays are occasionally inevitable. We shall be under no liability for any delay or failure to deliver the products within the estimated time. If you have specific delivery requirements or need your products on or before a certain date we will do our best to accommodate your needs but please contact us on shop@erictherner.com BEFORE you place your order to ensure we can meet your demands.

The recipient is responsible for all applicable customs duties, tariffs, taxes and/or Value Added Tax (VAT) in the receiving country.

Our products are shipped from Eric Therner AB Konungaryd 149 38898 Trekanten Sweden  unless agreed otherwise.

For additional information, please contact us by e-mail at info@erictherner.com.

Payment

We offer safe and secure encrypted payment through Paypal, please visit www.paypal.com for more information.

If you prefer to pay by bank transfer or cheque, please contact us at info@erictherner.com.

Refunds and Returns

We really want you to be happy with your lamp and we will make every effort to make your shopping experience as pleasant as possible. If our products do not meet your expectations, please email us at info@erictherner.com within 10 working days from receiving the goods. Goods must be returned to Eric Therner AB Koungaryd 149 38898 Trekanten Sweden within 14 days of receiving the goods. Goods must be returned to us in the original condition, unused, undamaged and with original packaging intact for a replacement or refund. The customer will pay all freight charges unless you receive a damaged product, or if the return is due to a mistake caused by Eric Therner AB. In that case we will reimburse the cost for the return freight up to a maximum amount of 10 Euro.

Guarantees and Warranties

Your new lamp is warranted to the original owner for 2000 lifehours from the date of purchase. The warranty covers any and all kinds of damage to the lamp that may need repair due to defects in materials or workmanship under normal use. Eric Therner AB  obligations here under are limited to repair or replacement at its option. The warranty excludes dmage to the box. Eric Therner AB is not liable for any consequential or incidental damages, and any recovery may not exceed the amount paid for the product. All implied warranties are limited to 2000 lifehours. Buyer is required to produce a proof of purchase upon request. The warranty may be rejected on products showing evidence of extreme use. For warranty issues, please contact Eric Therner AB at shop@erictherner.com.

Trademarks and Copyright

Eric Therner AB is a registered trademark. All designs and graphics and their selection and arrangement on this website are the copyright of Eric Therner AB or their affiliates or content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal non-commercial use. Any other use of materials on this site without the prior written consent of Eric Therner AB or their respective affiliates or content providers, is strictly prohibited. By using this site you agree not to alter or adapt, or to create any derivative work from, any content on this site.

Text and images listed under the 'PRESS' section are free to use for editorial use. We greatly appreciate if you notify us at press@erictherner.com if you use this material online or in printed press. Credit the photographer by name (all photos taken by Jesper Lindström)

Products

Eric Therner AB reserves the right of errors caused by unintentional errors in our product information. Colours may not be exact due to reproduction limitations and the settings of the users computer. All products are subject to availability. If an item isn't available we will inform you as soon as possible to give you the option of accepting a substitute product of equal value or to cancel your order.